Useless SARS

What a BAD experience and it still not over. After 2 branch visits and multiple call centre conversations I am still in the same possition that I was 2 weeks ago. I registered a company and then the tax types on efilling. The tax types are pending registration with no information on what documents is outstanding, so I visit the branch got the list of requirements next day went back with everything required. Mission to get in because I should make an appointment online ( which doesnvt work). Lady helps me and I assume everything are now uploaded. I open efilling again an the same message of outstanding documents (with no list of what is outstanding). I call the call centre again - approximate waiting time is 10min, after 2 hours I get to talk to a consultant for 50 seconds and then my call is cut-off