UNRESOLVED SERVICE

THE SERVICE I HAVE RECEIVED FROM SARS CONTACT CENTRE OVER THE LAST FEW WEEKS HAS BEEN ABSOLUTELY APPALLING. I HAVE BEEN GIVEN THE RUN AROUND FOR WEEKS AND MY ISSUE STILL HAS'NT BEEN RESOLVED. I HAVE CALLED THE CONTACT CENTER ON NUMEROUS OCCASIONS. ALL I EVER GET IS CASE NUMBERS. NEVER A RESOLUTION. EVERYTIME I CALL, I AM TOLD THAT THERE IS AN ISSUE WITH THE AUDITORS, THEY HAVE LODGED A CASE, I SHOULD CALL BACK IN 7 WORKING DAYS. IT HAS NOW BEEN MORE THAN TWO MONTHS. I STILL DIDNT GET MY REFUND.