Unhappy Client

I Spoke To Neo On The 18th September At 16:05. He is based in Soweto Orlando Branch.

***

He Is On Counter 14. counter14

He Gave Me This Case Number:*** dispute case number.

On the 2nd October I tried laying a complaint with SARS on their ***and I was on the queue for 1:40:32(One Hour,Fourty Minutes And Thirty Two Seconds) And The Phone Hung Up.

I then called the call center agin and the agent told me that Neo had closed the unresolved case and she gave the following case number. case number *** Neo closed the case without resolving it.(Case Number Given On The 2nd October).

I called the complaints number again on the 3rd October and spoke to An Agent by the name of Fortunate and I explained my frustration and unhappiness treatment and service that I received from Neo.

All that Neo was missing was an image of myself holding my ID and a bank statement. He gave me he's email address for me to send to him and he said he will confirm the following day if he has received the documents.

I hope to have this sorted out quickly and I'd be glad if I could receive a call from someone from SARS.

I can be reached on *** And On ***.

Unsatisfied Client. Tebogo Kim Mathebula.