UNACCEPTABLE SERVICE

ON THE 14TH OF DECEMBER 2017 I RECEIVED A NOTICE FROM SARS WITH REGARD TO MY TAX ASSESSMENT. UP TO DATE I STILL HAVE NOT BEEN REFUNDED THE MONEYS OWED TO ME. THEIR EXCUSE STILL IS THAT IT HAS BEEN ESCALATED AND THAT THEY ARE NOT DONE WITH THE VERIFICATION OF MY INFORMATION. THIS IS AFTER WE HAVE BEEN TO THE SARS OFFICES TO PERSONALLY HAND IN ALL REQUIRED DOCUMENTATION. MY REFERENCE NUMBER IS ********** 176.