TURN AROUND TIMES

I FILED A NOTICE OF OBJECTION WITH SARS WHERE I WAS TOLD IT WILL TAKE 21 DAYS WHICH I ACCEPTED, I CALL ON THE PROGRESS JUST TO BE TOLD IT WILL TAKE 60 DAYS NOW, THIS IS SO UNPROFESSIONAL DONT YOU KNOW YOUR OWN TURN AROUND TIMES. AND ALSO A TURN AROUND TIME OF 60 IS TOTALY UNEXCEPTABLE. WHAT CAN TAKE THAT LONG TO RECTIFY A MISTAKE. I HAVE HERD OF LONG TURN AROUND TIMES BUT 60 DAYS IS JUST TO MUCH, AND EVERY TIME YOU CALL THE CALL CENTRE YOU GET DIFFRENT FEEDBACK, PLEASE TRAIN YOUR PEOPLE, COS THE CONSULTANT WHO HELPED ME IN THE FIRST PLACE MADE ME COMPLETE INCORRECT INFORMATION ON MY 2012 SUBMISSION AND THIS IS THE PROBLEM I SIT WITH NOW AND CAN GET HELP