Trying to be a law abiding taxpayer.

I’m having exactly the hassles this year that I had last year. I was auto assessed, notified by SARS to go to efiling and make sure my personal information was correct. I then went to my assessment and again my IRP5 information was nonexistent. I’ve tried at least 6 times to get a walk-in appointment but have given up. You phone and are given a case number, date and time and told to go to their website and upload two pieces of information, you go to their website and enter your tax payer information only to find that the case number you were given doesn’t appear and you have to upload your IRP5 and ID against a case number that isn’t even there. At 76 years old I now have to go to SARS,Gqeberha, stand in the queue and hope that getting them to upload my documents works better than it did with the walk in appointment last. Disgusting service