Terrible, Pathetic, Unhelpful

<p>Went to SARS as I have a problem with my Tax number, waited 2 hours to get assisted. Only to find out my tax number has been void due to the system picking up I have been resigstered twice and have two different tax numbers.</p> <p> </p> <p>I have been using my tax number for more than 4 years and now all of a sudden the system only picks up the problem!! More than 4 years later. The consultant then said I need to redo everything and theywill need new forms from me - proof of residence, bank statement etc. and that they will have to move all my infomation from the one to the other tax number. </p> <p> </p> <p>I left to go get relevent documents and went back to go sit and wait for another hour only to hear that the bankstatement I just go with proof of residence is not sifficient and they need water and light bill or clothing account to verify my address. This is outrages as one RICA's and FICA's your residential address at the bank so this is more than legit.</p> <p> </p> <p>The second consultant also said that she cannot assist me as the first consultant needed to tell me all this and that when I came in at the helpdesk the person behind the desk should have checked my documents to avoid me waiting over and hour to hear again that the documents are incorrect and I need to come back again!!!!</p> <p> </p> <p> </p>