Submitted query by email

Good day<br> <br> I submitted my tax returns on 01 July 2015 at Randburg Offices. To my surprise, the lady who was filing my returns was having a very bad attitude. The lady entered the amount of my dependents as a zero whereas I have two dependents. The amount I have spent on the claims that I have paid from my pocket where higher than last year and I also have the RA. The amount refunded to me was far lesser than the amount I have been paid last year. I need someone to contact me and be able to explain this to me.