Stopper on my account

SARS put a stopper on my efilling account last year August 2022. I changed and verified my banking details and provided the account confirmation letter too. I have booked 3 times on their online booking system for one of their branches to call and resolve this case, however till date no one has called me. Therefore I am unable to get my refund back, but if I was owing SARS they would have been garnishing my account by now. SARS do better. I am utterly disappointed by your service.