Slack SARS service!

I tried to contact SARS today via their contact line, namely ***. Three times I held on and 3 times I was cut off (Case No's ***, *** & ***). Why are all other South Africans back at work, except SARS!!! All I wanted to know was why I am continually having to pay into SARS when I don't even have a job anymore!!!! In the first case I was speaking to an Elias who told me that the reason was because I hadn't declared interest. Really, isn't that why you obtain an IT3B form from your bank. This was obtained and submitted. ABSA Bank is also to blame here as they have been given my tax number 3 times and it is still not showing on their system. It seems like it doesn't pay to be honest in SA. SARS, please can I have an answer to this review. I am not going to sit another hour waiting for your staff to answer my call. Isn't it time that worked normal office hours like the rest of us so that we can have help when completing our returns online. I am not going to pay SARS this monies until I get some answer.