**** SERVICE!!

I am highly irritated by the pathetic service received by Malcolm Govendor at the KZN call center. His sarcasm and patronizing attitude is something to be discussed by his management!!I am waiting for two months on a return after all information has been submitted. I have even re-escalated previous escalations before and still no feedback on my refund. To add to my frustration, I had to get him on the other end of the line with his sheer disrespect was dissatisfying. This needs top be addressed and I hope something gets done.

Overall this is really **** service from Sars and this contact center agent!!