Service at SARS

I called SARS call centre on Friday the 8th reporting suspected ***** on my profile, I didn't get help, I called again Monday I was told a consultant will call me in 72 hours while people are busy doing *****, today ***** has taken place on my profile, they changed my contact details, opened a *****ulent account with my name at Tyme Bank updated my banking detaisl and funds were paid to sindycates, what now?