Sars worst service ever

Worst contact centre ever. 21 days turn around time to sort out a query, I have been waiting 1year not even 21 days to get someone to solve a query. After numerous uploads via Sars website, telephone calls, complaint logs ect, still no one can get a refund sorted.

I give up with our countries systems. Nothing is working in this country anymore. Hope to report them on HelloPeter maybe someone will get a wake up on their side.