SARS WORLDS WORST CALL CENTRE!!!

I WISH THE OPTION TO GIVE ZERO STARS WAS AN OPTION. CAN I CONFIDENTLY CONFIRM THAT SARS HAS THE WORST CALL CENTRE IN SOUTH AFRICA. I AM IN HOSPITAL AND UNABLE TO VISIT A SARS BRANCH TO UPDATE MY CONTACT DETAILS. I WAS 39 IN THE CALL QUEUE AND FINALLY WHEN I WAS NUMBER 1 AFTER HOLDING ON FOR 1H43 MIN THE CALL WAS DROPPED. BECAUSE IT WAS 16:14. THE AGENT PROBABLY WANTED TO GO HOME. THAT WAS TERRIBLE. THE PURE LACK OF REGARD. I AM APALLED. I AM UNABLE TO GO TO A BRANCH AS I AM IN HOSPITAL. THAT WAS SO RUDE!!!!