SARS UNPROFESSIONAL AS ALWAYS

very dissapointed in the way SARS handle cases as I am writing this review I am placed on hold for 15minz with no response was speaking while agent Thuli case no: *** ,SHE WAS RUDE, PLACED ME ON HOLD AND GAVE ME THE WRONG INFORMATION , after telling her that I was at the CAPE TOWN BRANCH IN 2019 takeing all my new details and was updated and account was deactivated until 27/01/2020 (already been a while) no response from her and i just hung up, my note pad is full of different case numbers and agent names still my issue has not been resolved, very unprofessional employees at the call centre in JHB and the employees at the CAPE TOWN branch giving different information but not resolving all case numbers i had hence i was unable to do efilling on my app in the comfort of my home or work, app is always faulty as well ...SARS good for nothing but deducting tax monthly.