SARS UNACCEPTABLE SERVICE

I am awaiting my tax number to be re-activated since May 2022. I have been to the Bellville office and have been informed that the process takes 21 working days. I have called numerous times and have been informed that all documents have been received in May 2022. I do not receive any feedback from SARS directly and have to call in to enquire about the process. I have even emailed the Office of the Tax Ombud regarding this matter on *** but the email returned as Undelivered. Every time when I call in, I am informed that the matter will be escalated to a manager. The last manager that actually called me two weeks ago, after I insisted that a manager calls me, is Joshua Moshikare. I have requested him to call me back the following day but to no avail.

I have provided the consultant with my new contact details in May 2022 but to date these details have not been captured on your system.

Refer to 436 092 532 and resolve this matter today! You have emailed me on 17 May 2022 and you are in possession of my email address.