SARS - South African Retardation Services

Refund is being held hostage by SARS since September 2024. With banking details being verified for a total of 21 days x 5 - even though a branch visit was done and supporting documentation is updated. Complaints are not responded to or rejected Online query system yields no response for weeks The call center is always inundated due to failure of service and SLAs/TATs being met by SARS SARS you are in shambles and failing your mandate to serve the people of South Africa whether online, via the telephone or by the branch - do better man!