SARS`s staff who do what they like with our profil

In May i did my e filling on line which indicated that i would be getting returns, after a few days i called to inquire about the delay and i was advise that i had come come to the brunch and update my banking details, which i did with the required document, certified ID copy, bank statement and proof of residents. I returned to the office to check my profile and it had changed to me owing SARS more that R5000. I called SARS to find out what had happened and they advised that i had re-issued my 2013 e filling that morning. This was not true because i never gave anyone access to my profile besides that lady who was assisting me at SARS. I was advised to long in and dispute this issue which i did. Last week i was expecting funds from my policies and was advise that i would not be getting the funds due to me owing SARS. <br> I will not be inconvenienced by ********** SARS staff member who decided to do her own thing when only gave her approval to change banking details. I would like this matter resolved A.S.A.P THIS MAKES ME WONDER WHAT OTHER THIS SARS STAFF MEMBERS ARE ABLE TO DO ON OUR PROFILES WITHOUT APPROVAL.