KM
Kerisha M

1 reviews | Active since Jan 2020

23 Jan 2020, 11:20

SARS REFUND NOT PAID YET... APPARENTLY MY 2018 REFUND WAS SHORT PAID???

8 MONTHS AND AWAITING FEEDBACK ON AN AUDIT AND NO PAYMENT.. WHAT IS SO COMPLICATED ABOUT AN AUDIT. HOW MANY MORE INNOCENT PEOPLE ARE YOU PAYING BACK INCORRECTLY.. SARS REFUNDS.. MAKE SURE YOU UNDERSTAND YOUR REFUND HARD WORKING HONEST TAX PAYING PEOPLE.

to webmaster 2 days agoDetails Good day Trust you are well.

I am replying to the below sent via Twitter

Please send full details to *** so that I can escalate. ........

I am so tired of explaining this over and over and over again. It was my 1st time doing SARS Efiling last year in July. I mistakenly captured the incorrect year which was 2018 when submitting my 2019 return via Efiling. I did then call the call center and spoke to a gentleman who helped me submit the correct year 2019 and advised that I send documents and an affidavit to SARS to say I incorrectly submitted 2018 AGAIN WHICH WAS DONE IN 2018 AT SARS ALBERTON.

To my surprise I received part payment for my 2019 submission and I call the call center back and they advised that 2018 is under audit because apparently I was being owed money from 2018 by SARS, which could mean that my 2018 refund was calculated incorrectly and I was short paid.

But now what is annoying me is that its almost 8 months and I still am waiting and waiting and waiting for my the balance of my refund from 2019 and the outcome of the audit from 2018.

These are small amounts and shouldn't be hard to audit... Makes me wonder if my 2018 refund was short paid then how many other years submitted was calculated incorrectly and how many other innocent people are you doing this to that don't even know that SARS IS REFUNDING IN CORRECTLY after all we all are hard working people and pay our TAX ON TIME.

It would be outrageous to get a billion audits if people knew about this. ***

THANKS KERISHA MAHARAJ

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Replies (1)
KM
Kerisha M's update23 Jan 2020, 11:36
Reviewer Update
No reply TO THE LAST EMAIL BELOW

Webmaster
Date:
January 22, 2020, 2:43 PM
Thank you very much for your reply. I understand that you can't influence other departments. However like I explained my frustrations regarding this complaint. What will it take to get them to prioritize my complaint maybe more social media complaints or Hello Peter?? Because now I'm getting told again about waiting and for me to get to this level of frustration I'm done. How incapable are the guys that are doing audits... Most probably you guys have all the graduates that have qualifications but no work ethics or any care for the company and people that only work there for a fancy tile and the salary. GET PEOPLE THAT ARE PASSIONATE ABOUT CUSTOMERS. PLEASE SEND THIS TO YOU SUPERVISOR OR SOMEONE THAT CAN GET THAT DEPARTMENT RESPONSIBLE FOR MY AUDIT TO ACTUALLY DO SOME WORK... Many Thanks

Kerisha Maharaj
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