SARS refund

I've submitted all my documents and everything is in order. But it looks like SARS does not want to refund me delaying the process. Going back to 2022, 2023 and saying 2024 all together are on audit. 2023 audit is finished but no refund still. After checking many places, it seems that people are struggling to get their refund and it is delayed. Why SARS? I don't even know what else to say