SARS need to have a Service. SARS Client Service is not Poor, it just does not exist

I started to claim for my Tax Return in May 2021. I then decide to call in from August 2021 and up to today, I have not receive the money owed to me. By the way SARS have a Liberty to deduct in your Pay slip without informing you. What have we done to be treated like prisoners at SARS. SARS excels in Poor Service Standards. To cut to the chase on the 25/1/2021 I was told that my Banking details have been verified and I must await 21 days for the payment. Today 26/11/2021 I call to check the delay and I am told that my Case has not been finalized. How can that be when I am told to wait for a Payment. The latest Case No I have is *** assisted by Lwazi today . I have the following Case Nos ***,***,***,***,***,***,***, ***, ***, ***, ***,. I have 12 case no's without a case. This is pathetic. Do we need to have a Tax Revolt to be listened to. I am a Law abiding South African but I am not stupid. Nxa....................