SARS is a failure, bigtime!!!

SARS is horrible horrible horrible. Is it because they are a business that operates by law and party that they feel no need to respond or attend to our disputes or issues on Hello Peter as they do over the phone? I came on here to complain about SARS but find that they have not responded to any of the complaints on this platform. Are we fighting a losing battle coming onto Hello Peter to complain? How can we get their terrible service to improve? If it is not the call center dropping your call after waiting 200+ in line and never calling you back, it is efiling not being able to allow you to request the proper help needed. I am angry angry angry. 21 working days for your refund to be assessed, and another 21 working days for your dispute to be reviewed because of the refund assessed notification not received in the 1st 21 days. This business is appalling. I am disgusted!!!