1 reviews | Active since Nov 2016
SARS INEFFICIENCY AND A WASTE OF TAX PAYERS MONEY
<p>Afer submitting all relavant documents to sars during the month of July and revisiting Sars five times i expected some sort of closure to me bieng paid out my tax refund. Not to point out how they will prosecute you to the fullest if the tables were turned in thier favour. i then resorted to phoning Sars help line to query the progress of my tax payment 16 times with a crazy amount of case no. and all i get is the same old story,,, your payment is on a special blocker, if i owe Sars the money can i now say that my salary is on a special payment and they must wait cause theres no turnaround time like they are telling me all the time. i then asked when should i expect payment and they say it could be any time from now and until they feel that they have accumulated enough interest cause- Im sure they also have to make a profit (did only i think that suddenly something fishy is going on). I then called Sars again on the 28/11/2016 at 10:30 and the Sars agent kabelo Maluleke she said that she would lodge a complaint and i would recieve an SMS within 24 hours notifying me that a complaint has being lodged, Still no SMS, im starting to think that the operators are sleeping at thier desks and proberbly laughing when we call in, this is now strictly incompetance on Sars side, or theres a Sars family relative running that section of Department, every time i call im asked to give a rating on their service, well i have no words for this kind of service but i do feel like phoning the department of labour and telling them that they are doing much better than Sars service wise. I am really dissapointed at all this incompetance and i hope this gets escalated to someone who takes no nonsense Stance in thier department and actually sets things right because theres definitly a few rotten stinking apples in a basket of good ones. Dont mean to offend all of SARS.</p>