SARS incompetence!!!!!

SARS is the most pathetic organization in the world. Our company has had a judgement lodged with ITC for years. Every few months we try sort it out to be told by SARS that there is NO issue on their side. But they will not put it in writing so we can have it sorted with ITC. OVER 4 YEARS OF THIS ****!!! We cannot trade as we cannot get credit. We cannot get credit because SARS has a judgement lodged with ITC. SARS denies this yet ITC it cannot do anything until SARS notifies them the matter is clear. WHAT ARE WE SUPPOSED TO DO????