SARS - INCOMPETANT

8 YEARS TO DE ACTIVATE A TAX NUMBER THAT DOES NOT BELONG TO ME. 12 MONTHS AND STILL WAITING TO RESOLVE AN INCOME TAX ISSUE WHICH IS ON GOING. STAFF ARE NOT CLUED UP ON HELPING, AND THEY ARE RUDE. THEY KEEP REFERRING ME BACK TO RANDBURG - I HAVE BEEN TO RANDBURG 50 TIMES AND STILL NOTHING HAS CHANGED. WHAT DOES ONE DO TO GET A RESPONSE AND HAVE ISSUES SORTED OUT WITHOUT GOING UP AND DOWN, PHONING, WASTING TIME AND PETROL!!!!!!!!!!!