SARS HUGE ANNUAL FAILURE

This is for the South African Revenue Service or SARS as it is more commenly referred to.

Why is it that EVERY YEAR when submitting out tax returns via efiling we always have trouble viewing the documents. EVERY YEAR!!! We then get told we have to update our Adobe software to enable us to view these documents only for this not to work!! I have been trying to view my assessment for this year's tax return and, even after following SARS instructions of updating my Adobe Reader, I still cannot view it. Have rebooted the computer a number of times and tried reinstalling the app only to be told that the Adobe Reader App, latest version, has already been installed. THIS HAPPENS EVERY YEAR!!!!!

I apparently owe SARS a couple of Rand but seeing as how I cannot get to read the assessment and therefore don't have their banking details I will not be paying anything until someone SENDS me a statement or fixes up this abomination of theirs.