SARS has deployed Debt Collectors to harass my Mother who is 70 years old and has been on pension for over 10 years for Admin Penalties on returns that she was exempt for

SARS has deployed Debt Collectors to harass my Mother who is 70 years old and has been on pension for over 10 years for Admin Penalties on returns that she was exempt for. I tried reaching out to them with NO SUCCESS. It is causing my Mother unnecessary stress and it is ridiculous. This is not how you treat SA Citizens SARS!