SARS Give My ****ing money!!!!!!

SARS, does not want to give my tax refund! They told me they need to verify my banking details within 21 working days on the 16 January 2025, it's been 3 months already. I'm supposed to get today like they said but now again I need to wait 21 working days. I gave all my document to Bellville branch, and did the efilling documents on the website. I've been to the branch 5 times and nothing, I did everything and I don't know what I'm supposed to do now.