SARS eFiling Contact Center is useless ....SHOCKING!!!

<p>I do not know how many times i have called into the contact centre these past two weeks with agents either giving me the run around or advising of different ways to resolve one simple problem which has not even been resolved to date, since the 12/07. I am simply exhausted with agents either pretending to resolve my query and putting me on hold for almost 10 min or simple not speaking for about 5 min and eventually dropping the call. All i need is for my eFilling profile to be verified and i have done all that is required of me, going into the branch with all my docs and uploading them onto efilling and yet i still do not have my profile verified. You ask us to rather use efilling for our tax and yet you are not capable to assist......SHOCKING!!!!!!!</p>