SARS DELAYING IN REFUNDS

ONCE AGAIN I NEED TO COMPALIN ABOUT SARS. MY RETURN WAS SUBMITED ON 1ST JULY 2015 AND EVERY TIME I CALL I GET TOLD TO WAIT 60 DAYS FOR THIS, 21 DAYS FOR THAT - BLAH BLAH BLAH AND HAVE EVEN BEEN CUT OFF WHILE HOLDING FOR A MANAGER. HAVE SARS RUN OUT OF FUNDS THAT WE NEED TO WAIT SO LONG FOR OUR REFUNDS. IF WE OWED SARS MANEY THERE WOULD BE PENALTIES AND INTEREST. WHAT LEG DO WE HAVE TO STAND ON?????? SHOCKING