SARS- Cry the Beloved Country

You can't go to a branch without an appointment. You call the contact centre to wait for and hour each time. You request a call back at 9am. They eventually call and 15.30. The agent asks me to hold and then drops the line. You trying calling back to a number that doesn't accept calls. I emailed 4 times no response. But you're expected to pay interest on outstanding balance which I have disputed???? A country robbing people of their hard earned money and no way for innocent working class to even talk to a human being on the otherside of the line. CRY THE BELOVED COUNTRY