SARS Audit tax return to place delay on RETURNS!!!!

Did my tax return via E-filing sars comes back with my PAYOUT amount they than stating i owe R9300 after receiving what i will be getting out i get a message your request needs to be audited, which will take up to 21 days after 25 days they send me a message the owing amount was taken i get another message i owe them R9300 again my request will be audited requested a call back still on the line for 50mins agent places me on HOLD!!! Nobody can explain the delay or the fact that i owe them! The system is ******* they *****ing from us!!! People please be aware of this **** sars is busy with