SARS

I want to address the poor service I received today from two different consultants, One by the Name of Wendy. Both of them abruptly ended the call, and both of them even challenged the accuracy of the details I provided despite my confirming that the details were correct. I even went to e-Filling to check the details they said it was incorrect, only to find my email address and cellphone number were correct, but the whole time conducting a security check, they told me I was confirming incorrect information. So they enjoyed playing with my emotions and making a mockery of me. How can a service consultant have the audacity to make a client feel *********** or toy with my emotions? After waiting on hold for over 30 minutes, they informed me that my security details were not valid and that I needed to update them online. Furthermore, they claimed that there were no records of my submitted documents. I find it hard to believe that such unprofessional behaviour is tolerated in the workplace. My ID Number is ***.