SARS

I am utterly disgusted by the service provided by SARS. I was informed that I owe SARS an amount of R4000 and something. On the 14th of October 2020 I sent an email to *** to set a payment arrange, however till today there has been no response to my request. I have called SARS numerous times and the agent always sound confused and unable to provide me with information as to how I can go about to pay off this amount.

On the 22nd of January 2021, SARS sent a letter of final demand. I called SARS on 0800 00 SARS (7277) to make an arrangement. I was on hold for more than 20 minutes when I finally got threw to an agent called PINY MAMABOLO she advised that her system was done and that I must call again. This is by far the worst service I have received and again I have not been given information as to how pay off this debt. SARS is working on my nerves. I am honestly tired of calling and calling and receiving any fruitful information.