SARS

My tax was submitted and payment should have taken place end of last year and I am still waiting for payment. After my consultant submitted all the documents and information they needed a payment date was given (takes 21 days) and this passed and another payment date was given (another 21 days), it should have been paid on 15 November, and still nothing. My consultant lodged a complaint and I am on the phone with SARS now 12:10 on 30/11/2022 and still holding on and holding on. The lady Lilian said it is going to take 21 days again to have a look at the complaint, this is the third time a time period of 21 days is given. She mailed Management to give me a callback. This is absolutely ridiculous and unacceptable.