Review od SARS Service and Disputed debit- Tax number *** INO NO Mpofu

I am writing to express my dissatisfaction with the service I received from a SARS employee named Somila, who was quite rude during our interaction. Additionally, I would like to dispute an incorrect penalty that was taken fron my account. According to SARS guidelines, sub,itions can only be made if the income exceeds R500,000, which is not applicable in my case. Furthermore, a penalty of R1250 was imposed on me last year or few years back which I previously followed up on without resolution. I kindly request a review of this penalty and the debt in question. What confuses me is this, I never received anything saying I must submit returns since there was no changes in my profile. Also I did not change any information that will require me to resubmit my details at SARS. I visited a Branch regarding this and I was informed that I have to wait for 60 days for SARS to finalise this dispute. I want SARS to pay back my money ASAP because I need it. In future, I will appreciate if SARS can follow his Company guidelines instead of disorganising poor people like me.