REFUND FROM SARS

HAVE BEEN WAITING FOR A REFUND SINCE JULY.THEY SAID I MUST SUBMIT MY 2023 IRP5 WHICH I WENT TO DORINGKLOOF BRANCH ON 16/07/2024 I ALSO PROVIDED THEM WITH MY NEW BANKING DETAILS. THE FOLLOWING DAY I WAS REQUIRED TO SUBMIT SUPPORTING DOCS OF MY BANKING DETAILS,SUBMITTED VIA ONLINE APP. I WAS INFORMED THAT I HAVE A PENALTY FEE OF R250 WHICH I PAID VIA EFT ON 07/08/2024 THEN I WAS INFORMED TO SUBMIT SUPPORTING DOCS FOR BANKING DETAILS AGAIN.WCH I DID ON 18/08/2024. ANOTHER NOTIFICATION SAID THEY NEED BANKING DETAILS WITH MY PHOTO ATTACHED, I SUBMITTED ON THE APP AS WELL. A NOTIFICATION OF BANKING DETAILS WAS REQUIRED AGAIN AND I WENT TO DORINGKLOOF AGAIN ON 23/08/2024 WCH THEY CHECKED AND REMOVED MY OLD ACCOUNT NUMBER AND STATUS CHANGED TO (CREDIT TO BE REFUNDED). ON THE 31/08/2024 I RECEIVED AN EMAIL ADVISING THAT THEY STILL VERIFYING MY BANKING DETAILS. HOW LONG DOES IT TAKE TO GET A SIMPLE REFUND?