really really really BAD SERVICE from SARS

stil waiting for 2023 refund since july. i was told my refund is on hold due to audit for 2022 tax year and banking details verification. 90 was gone still nothing happened. I logged a complaint but still nothing happen now I was told banking details was verified and audit for 2022 tax year was finalised but when i phoned in they said my refund is on hold due to audit for 2021 , 2018 and 2019 and i must wait another 90 day . I DON'T EVEN HAVE WORDS TO DESCRIBE HOW ANGRY I AM. I WANT MY REFUND