Poor Customer Service Of Note

Good Morning

Poor Customer service of note. I do Not understand why the call center agents cannot help a client with eFiling on the line. How do I now solve this problem? I have been waiting more than 48 Hours for my eFiling profile to be verified. Please advise the way forward as this customer service is unacceptable.

See below all ref numbers.

********** 51 ********** 47 ********** 21

Kind Regards