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Good day

I submitted TAX SARS e Filling on the 06th of July same day I changed my banking details to my new account that I bank with new Bank, my submission was sitting in error I followed up went around fixing the issue to make sure it goes through, then 3 days later I received an email to advised me my submission went through, the day I changed my details I got notification that the details where changed including my password reset option. This morning I get notification from my cell phone that payment was made to CAPITEC I know longer bank with even on my IRPS that is loaded its my FNB details loaded. I then call SARS I do not want to deal with CAPITEC anymore and I moved my services to FNB for personal reasons and I will never want to deal or have any communication with CAPITEC. I called SARS this morning Agent advised me payment is with CAPITEC bank and It didn’t bounce- she is not seeing my change of details option I did online and was advised to visit nearest branch for Dispute, 1 submitting online you avoiding to stand on long queues and work Mon to Fri and im being told to ether book leave or requests a day off to fix SARS issue which is I’m not willing to do so and iw ill like this matter to be fixed with online submissions this is an online query I don’t have to come to your premises one of the reasons people choose not to submit its all the hassles and running around fixing your errors. I need this issue fixed and to be contacted ********** 650 email address ********** again this is an online query submission / dispute – Please deal with the matter urgently