PATHETIC STAFF AT UMHLANGA BRANCH

PATHETIC SERVICE FROM SARS

We have a query with SARS, have been to the Umhlanga Branch 7 times with the same query, and nobody is able to assist. Told it has to be done on the phone. A consultant calls us on 27.09.21, and they advise that all is captured and query will take 30 to 60 days. Its been almost 70 days now and we call to check status, only to be told its a invalid dispute. There is no senior person who can assist, we have to via the *********** consultants. We have seen 7 consultants with the same query, and have been given 7 different answers. Where do we go from here.