Pathetic Service at TEU division

<p>The service that we receive at this division is really pathetic, first my cousin had issues and asked me to lodge a complaint on her behalf and I didn't. Now it's me. I justed called and spoke to Lorraine who put the phone down on me while I was still looking for a case number, then ignore my calls, when she finally answered she promised to put the call through but pu the phone down on me again. I called a different number and spoke to Jack who was so rude and sounded drunk, when I asked for progress he gave me the lead time, I told him I was aware but wanted to know how far is the application, he told me it's in Pretoria and told me I had app**** at Boksburg he kept repeating than even when I asked which section is my application and even clarified asking if it was maybe at the "registration", that really ****ed me off because I felf he was making a fool of me. He started by refusing to give his name forgeting he's at work. The reason I'm asking for feedback is because, when I called on the 5th of December 2016, I was told they had not received the application that was sent on the 14th November 2016.</p> <p> </p> <p>Can SARS please hire people who are able to deal with human being, who will respect their jobs.</p>