Pathetic ****ed up service.

Bad ****ing Service, I called into SARS followed their voice prompts and opted to be called back, their agent call and cut calls before you can even answer your phone finally got through to one by the name of Boitumelo, she sounded unsure of her job role had to explain myself 5 times all I need was to update my banking details she kept on saying I need a computer, after that she said I should hold the line she kept quiet for a good 3 minutes and cut the call.....