Not getting hold of any agents.

Sars is jut another poorly managed government agency with lazy people working there - just like SAA and Eskom and Telkom. They advise you that you should avoid going to one of their branches and use electronic mediums to contact them, but try calling them and you are number 498 in the que. Really? After holding on for 10 minutes you are still number 444 in the que. Who has got the time for that sh*t! Hello, we are working during the day so that we can pay taxes. We don't have the time to hold on over the phone for two hours!!!!!!!!!!!!!!!

Try filling in an online query, and then there is an error when submitting time after time. The service is worse then ****. In fact so bad that they won't even bother to read this review - so why do we bother.