No survey to rate excellent service

On the 30th October at 14H25 a female consultant called me and she was extremely clued up with the SARS system. She assisted me with e-filing concerns. Unfortunately I didn't write down the case number and was under the impression I'd receive an email to rate the service. After being assisted, I was asked by an automated voice to rate the service, however, the network was unsteady and I couldn't continue, I tried to press 7 to repeat the question then the call cut off. I waited 2 days for an email survey, but there was none.

I just want to say thank you to the lady and hope she can be traced in order to receive her well done and excellent job performance.