NO SERVICE NOT EVEN BAD SERVICE

I WAITED ON CALL FOR 35MIN FROM CALLER 29 TO 1 JUST TO HAVE A CONSULTANT HAVE A CONVERSATION WITH HER HUSBAND ON ANOTHER LINE AND BLINDLY IGNORE MY CALL WHILE IM ON THE LINE WAITING... NOW WE PAY TAX AND WHEN WE NEED TAX ASSISTANCE THIS IS THE SERVICE WE GET I CALLED YESTERDAY WAITED 30 MINUTE MY ISSUE WASNT RESOLVED TODAY ISSUE STILL NOT RESOLVED IF I END UP NOT PAYING MY TAX THEY GOING TO WANT TO GET LEGAL WOWWWWW!!!!??? THANK YOU SARS YOU LITERALLY TOOK THE LAST BIT OF HOPE I HAD AND ****ED ON IT