MESSING UP PEOPLES LIVES

SYSTEM HAS ME UNDER DECEASED ESTATE. WENT INTO OFFICES WITH ALL RELEVANT DOCUMENTATION, ALL WAS AUTHENTICATED AND APPROVED, CHECKED AND SIGNED AND MORE THAN A YEAR LATER IM STILL UNDER DECEASED ESTATE. KEEP CALLING TO CHECK AND CALL CENTRE INSISITS THAT I HAVE TO GO IN BRANCH AGAIN, AFTER KEEPING U ON HOLD FOR VERY LONG. NOBODY WANTS TO HAVE THE EMPATHY TO ACTUALLY RECTIFY THIS PROBLEM, NOBODY CARES ABOUT HOW MUCH AIRTIME YOU USE, OR THE FACT THAT YOU HAVE NEVER BEEN DEAD AND REFUSES EVEN AFTER BEING THERE IN PERSON TO RECTIFY THEIR MISTAKE. CONSULTANTS LEFT ME IN TEARS AFTER MANY FAILED ATTEMPTS. HOW CAN I BE DEAD IF I HAVE A VALID SA ID, PASSPORT, TAX NUMBER, TELL ME HOW AND EVEN AFTER DEALING WITH ME IN THE BRANCH PERSONALLY AND STILL IM DEAD TO THEM??? I WANT THIS SORTED OUT URGENTLY. I HAVE NEVER BEEN INSOLVENT OR DEAD. I AM VERY ANGRY. I AM A SOUTH AFRICAN AND IS THIS THE WAY MY COUNTRY DEALS WITH ME, AS IF IM ONLY ANOTHER STATISTIC? DO I HAVE TO GO TO THE PAPERS TOO? i CANT KEEP TAKING OFF WORK TO HAVE WHAT IS NOT MY FAULT SORTED OUT. DO SOMETHING SARS.