IRRITATED

This is the worst service I've received from SARS. I submitted on the 09/07/2019. I was requested to submit documents and I submitted on the 10/07/2019. I was then told I'm being audited and it will take 21 days. I called on the 12/08/2019 and my case was escalated and was told I would receive a call and nothing. I followed up again on the 14/08/2019 I was then told I must wait 90 working days because I'm being audited. (With such a small return)

The second escalation was done on the 16/10/2019. Mind you no one has called me yet. A follow up was done on the 25/10/2019 , 30/10/2019 and 01/11/2019.

I'm being told there is no turnaround time. So I will be submitting again next year 2020 whilst 2019 has not been resolved.

Please tell me when will SARS PUT A FIRE UNDER THEIR BOTTOMS AND START WORKING!!!!!!!!!!