*********** Staff Member

(Session ID 14216) Tax No: ***

I spoke to an agent Trevor he sounded confused like he doesnt know why he's there, he then decides to drop the call without any form of assistance, this comes after holding on the line for a good hour, that is very poor service on SARS part What am I supposed to do now I can’t hold on another hour, your call-back option does not work hence I opted to call and wait on the line.

I am not happy and wants someone to call me ASAP I don’t have the whole day calling, I need the matter resolved.

unhappy customer