*********** Professionals

I submitted my Tax return on 12 July with all the required supporting documents.

It has been 66 WORKING days I.e not including the weekends since I have submitted and I have not gotten any feedback from SARS as to when I can expect my refund.

I have called numerous times, all the call centre agents can do is escalate it, but I am repetitively told that the Auditting department hasn’t even noted the first escalation.

SARS please tell us, why should we submit our tax return on time if you can’t even refund us on time or even audit on time?? Heaven forbid I took 66 working days to submit my tax return I would pay a penalty. How will you be penalized for inconveniencing me and using my money to repetitively call your call centre.

I don’t expect answers I expect ACTION.